Terms and conditions

Effective Date: September 2, 2026

These terms and conditions (the “Terms and Conditions”) govern and apply to anyone accessing or using the IKEA North America Services, LLC website located at www.ikea.com/ms/en_US, and any associated websites, mobile sites or applications, products, software and other services (collectively, the “Services”). These Terms and Conditions apply to any use of the Services.

The Services are owned and operated by IKEA North America Services and its parents, affiliates, and/or franchisors (collectively, “IKEA,” “we,” “our,” or “us”). While using the Services, please be aware that your access to and use of the Services and any information or documents offered by IKEA (“Materials”) are subject to these Terms and Conditions. If you choose to continue to use or access the Services after having the opportunity to read these Terms and Conditions, you are indicating your acceptance of the Terms and Conditions and IKEA’s Privacy Policy. If you do not agree with any part of these Terms and Conditions or IKEA’s Privacy Policy, please do not use the Services.

IKEA reserves the right to modify these Terms and Conditions at any time without notice, and such changes shall be deemed effective immediately upon posting of the modified Terms and Conditions. You should regularly review these Terms and Conditions to ensure that you are aware of, understand and accept any changes made.  Your continued use of the Services following the posting of changes to these Terms and Conditions will indicate your acceptance those changes.

THE SERVICES ARE NOT INTENDED FOR USE OR ACCESS BY ANYONE UNDER THE AGE OF 18. IF YOU ARE UNDER THE AGE OF 18, YOU MAY NOT USE OR ACCESS THE WEBSITE OR PROVIDE US WITH ANY PERSONALLY IDENTIFIABLE INFORMATION. You may not use the Services and may not accept these Terms and Conditions if (1) you are not of legal age to form a binding contract with IKEA, or (2) you are a person barred from receiving the Services under the laws of the jurisdiction in which you are resident or from which you use the Services.

 

  • 1. Account Creation and Information

    You may be required to establish an account prior to utilizing or obtaining certain Services or Materials.  Available accounts include but are not limited to IKEA Family and IKEA Home Shopping accounts.  If you choose to register for any IKEA account, you agree to: (a) provide true, accurate, current, and complete account registration information about yourself as prompted by the Services; and (b) maintain and promptly update such registration information to keep it true, accurate, current, and complete. If you provide any registration information that is untrue, inaccurate, not current, or incomplete, or if IKEA has a reasonable ground to suspect that such information is untrue, inaccurate, not current, or incomplete, IKEA has the right to suspend or terminate your account(s) and refuse any and all current or future use of the Services (or any portion thereof).

    You may choose to create a username, password and/or account designation (“Account Credentials”) in order to make purchases or otherwise use the Services. If you choose to create Account Credentials, you are responsible for maintaining the confidentiality of your Account Credentials, and are fully responsible for any and all interactions and activity when you, or any third, party access the Services using your Account Credentials. If you allow third parties to access the Services through use of your Account Credentials, you agree to defend and indemnify IKEA and its affiliates against any liability, costs, or damages, including attorney fees, arising out of claims or suits by such third parties based upon or relating to such access and use. You agree to (a) immediately notify IKEA of any unauthorized use of your Account Credentials or any other breach of security, and (b) ensure that you exit from your account(s) at the end of each session. IKEA cannot and will not be liable for any loss or damage arising from your failure to comply with this Section.

    2. Ownership and Copyright

    Copyrights, trademark rights, database rights, design rights and any and all other intellectual property and other rights relating to the Services and Materials existing now or in the future including but not limited to computer programs, source and object code, documentation, software graphics, text, images, designs, videos, sound, illustrations, animations, databases, logos, domain names, trade names and trade identities (collectively referred to as the “Content”), are the property of one or more IKEA entities.  All elements of the Services, including without limitation the general design and the Content, are protected by trade dress, copyright, moral rights, trademark and other laws relating to intellectual property rights. The Services may only be used for the intended purpose for which they are being made available.

    Images of people or places displayed on the Services are either the property of, or used with permission by, IKEA. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms and Conditions or specific permission provided elsewhere on the Services. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.

    A single copy of the Materials may be downloaded or otherwise copied from the Services for non-commercial personal use only, provided however, that all copyright and other proprietary notices are kept intact. Any further copying, reproduction, publication, posting, transmission or distribution of any part of the Services in any way is prohibited. Except as provided herein, no license or right, express or implied, is granted to any person under any intellectual property right. Except as authorized under the copyright laws, you are responsible for obtaining permission before reusing any copyrighted material that is available through the Services.  Modification of the Materials or use of the Materials for any other purpose is a violation of IKEA’s copyright and other proprietary rights. IKEA neither warrants nor represents that your use of Materials will not infringe the rights of third parties not owned by or affiliated with IKEA.

    3. Use of Services

    The Services and Materials may not be copied, reproduced, republished, uploaded, posted, transmitted or distributed without the prior written permission of IKEA, except as provided herein. “Deep-linking,” “embedding” or using analogous technology is strictly prohibited. You are prohibited from posting to or transmitting from the Services any unlawful, threatening, libelous, defamatory, obscene, indecent, inflammatory, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense, give rise to civil liability, or otherwise violate any law. You are responsible for complying with all local rules, laws, and regulations including, without limitation, rules about intellectual property rights, the Internet, technology, data, electronic mail, publicity and privacy. You agree that you will not use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of any of the Services, and that you will not take any action that imposes an unreasonable or disproportionately large load on our infrastructure. In addition, you may not use any robot, spider, other automatic device, or manual process to monitor, copy or scrape any of our web pages or the content contained herein, without the prior express written consent from an authorized executive of IKEA. You agree you will not interfere or attempt to interfere with or damage, impair or disable the operation of the Services, by any means, including but not limited to providing links to third party sites or uploading or otherwise disseminating viruses, worms, spyware, adware or other malicious code. You may also not reverse engineer, decompile, disassemble or otherwise attempt to discover the source code of the Services or any part thereof, except and only to the extent that such activity is expressly permitted by applicable law notwithstanding this limitation. You may not make any unsolicited offers, request, advertisements, or spam.

    You represent, warrant and agree that you will comply with the above acceptable use requirements. In addition to any remedies that we may have at law or in equity, if we determine, in our sole discretion, that you have violated or are likely to violate the foregoing prohibitions, we may take any action we deem necessary to cure or prevent the violation, including without limitation, the immediate removal of the related materials from the Services.

  • 4. Product & Pricing InformationWhile we will use our best efforts to fulfill all orders, IKEA cannot guarantee the availability of any particular product displayed through the Services. IKEA reserves the right to discontinue the sale of any product listed through the Services at any time without notice. We reserve the right to limit quantities to the amount reasonable for our regular customers. Please go to IKEA for Business for large volume purchases.

    Prices and availability of products are subject to change without notice.  The prices displayed on our website may differ from prices displayed on our mobile sites and applications or in stores, catalogs or marketing communications.  Pricing may differ from store to store.

  • The IKEA Family Program is a loyalty club that is free to join. Once you sign up, a customer will receive a digital card with a loyalty number. When shopping in-store, you can access IKEA Family offers by scanning your IKEA Family member digital card at checkout. Similarly, you can enter your loyalty number when shopping online to track your past transactions, create shopping lists, and access receipts. For full details please read the IKEA Family Program Terms and Conditions.